Trusted by hospitality teams of all sizes

It takes two

Tip Management Software That Benefits Both Operators and Employees

Tip Management Software That Benefits Both Operators and Employees

Founded by restaurateurs and hospitality professionals, Actual was built to solve real tip management, payroll, and operational challenges for both hospitality operators and employees.

Founded by restaurateurs and hospitality professionals, Actual was built to solve real tip management, payroll, and operational challenges for both hospitality operators and employees.

Tipping in Canada

Compliant tip management tool for Canadian operators

Canada’s tipping laws are complex and constantly evolving. Actual™ helps restaurants, hotels, and coffee shops stay compliant with federal and provincial tip regulations, including Direct Tips and Controlled Tips requirements.

Know the ins-and-outs

Automate tip division and tip payments

Actual™ automates tip calculations, reduces the risks of cash handling, and gives employees detailed tip reports. Replace spreadsheets, envelopes, and manual cash-outs with a faster, more transparent tip management process.

You know you want to

Delete the spreadsheet.

Delete the spreadsheet.

We'll walk you through exactly how to get all the benefits of a Direct Tip system at your business

Integrations

Actual™ integrates with POS and scheduling tools to automate tip division, payments and reporting.

We work directly with the industry's most trusted companies in order to ensure your data is accurate, ready, and actionable.

FAQ

Some common questions

What are the problems with a Controlled Tip model?

Why is a Direct Tip system better for Employees and Employers?

Can Employers put tips on credit cards? (Bill 149)

If an audit happens, who has to pay the taxes?

What if I am putting tips on payroll?

Testimonials

Why hospitality operators choose Actual for tip management, payroll and reporting.

Discover how restaurants, hotels, and coffee shops use Actual to automate tips, payroll, and employee payments while reducing manual admin work and CRA and ESA compliance risk.

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"Actual has become a critical tool in making sure we are running our restaurant profitably"

Jerry Zhang

Owner, Florette

"Actual has been a game changer for labour and cost management"

Adam Brown

Owner, Chemong Lodge

"I am excited for the future of the hospitality industry now that Actual exists! From implementation to daily functions, the Actual team has been a breeze to work with."

Jessica Campbell

Chief of People Ops, Banff Hospitality Collective

"It's a breath of fresh air to not have to calculate gratuities at the end of the night"

Abby Rubiales

General Manager, and/ore

"The Actual direct tip model alleviates pressure on gratutiy-earning employees, while frequency of payouts is tailored to each of them"

Andrew Wade

Regional Manager, Andrew Peller Ltd.

"Actual saves our team time and the hassles that come with calculating tips"

Jyan Kishimoto

Co-owner, Kishimoto

"The Actual team has consistently provided knowledgeable, responsive support at every level. Their dynamic, customizable platform has saved significant administrative time for our team while reducing errors to virtually zero. Most importantly, the system has been well received by our staff, delivering transparency, reliability, and consistency."

Patrick Austin, Glowbal Group

Patrick Austin

Director of Operations, Glowbal Restaurant Group

"This app simplifies the process of tipping employees, saving us time and reducing admin hassles"

Matt Dean Pettit

Owner, Trinity Market

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"Actual has become a critical tool in making sure we are running our restaurant profitably"

Jerry Zhang

Owner, Florette

"Actual has been a game changer for labour and cost management"

Adam Brown

Owner, Chemong Lodge

"I am excited for the future of the hospitality industry now that Actual exists! From implementation to daily functions, the Actual team has been a breeze to work with."

Jessica Campbell

Chief of People Ops, Banff Hospitality Collective